Please read carefully before ordering.

Because of the unique nature of needlework products, not all items may be returned. Most items may be returned if they are in new/unused/unopened condition within 30 days for a refund of the product price only (not shipping cost), with the following exceptions:

Of course in the rare instance that we send an incorrect item, or a product that is defective, that item will be replaced at no additional cost to you, but please contact us before sending anything back.