In 2015 big increases took place by both UPS and Fed Ex in shipping costs for larger items. Shipping costs are now based more on the size of the package - what is called "dimensional weight" - than the actual shipping weight. This makes it very difficult to quote shipping costs based on an order of a certain dollar amount. We will need to calculate each shipment separately. Orders that we ship by mail (typically 2 pounds or less) are less affected by this. If you need a shipping quote in advance prior to placing an order, please let us know your complete address and list of items needed.
Needlework System 4 orders that include scroll frames or Q snap holders are very likely to cost more than $22.00 to ship unless you are relatively close to us geographically. System 4 orders that include frame clamps are more likely to cost around $22.00-$23.00 to ship, and in some cases even less (depending on your exact address and items ordered) because they can be sent in a physically smaller box. System 4 orders that include scroll frames, Q snap holders and lap/table stands will cost more due to the larger box they require.
Credit cards we currently accept are VISA, Mastercard, Discover and American Express (cards accepted are subject to change). Checks and money orders must be payable in U.S. funds.
Shipping: We make shipments by both Fed Ex Ground and post office, depending on weight, value and destination (shipments to Alaska, Hawaii and foreign countries will generally be made by mail). If you use different addresses for Fed Ex and mail deliveries, please provide both. PLEASE give as much address information as possible (i.e. apartment numbers, suite numbers, c/o information, whether the address is a street, avenue, way, etc).
Effective immediately we are no longer able to ship backorders free of charge due to significantly higher postal costs. We will either hold your order until we can send it complete, or send only items that are immediately available and cancel the backorder (after informing you) or upon your request, will backorder if you agree to pay shipping charges for the backorder (which we keep as reasonable as possible). We will also charge additional shipping if you order both special-order and regularly stocked items and do not wish to wait for them to be sent together. For a further explanation on how we calculate shipping charges, click here.
Residents of Alaska, Hawaii and foreign countries will be charged the actual cost of shipping; please contact us for a quote (for very small, light orders shipping to Canada/Mexico is a minimum of $12.00 but could be higher; to all other countries it is a minimum of $17.00, but could be higher). International rates are the same for weights up TO 8 ounces so it usually makes sense to order a few items to help make the shipping cost seem more reaonable.
ESTIMATED Shipping charges for residents of continental U.S.
(residents of Alaska, Hawaii, Canada and other countries charged actual postage) - if you need a shipping quote prior to placing an order, contact us with your full address, not just a zip code:
Merchandise Amount Shipping 0 - $20.00 Between $4.00 (lightweight orders) up to $14.00 (for heavier items)) $20.01 - $40.00 Between $4.00 (lightweight orders) up to $20.00 (for heavier items) $40.01 - $60.00 Approximate charge of $22.00 (for heavier items only; for lighter items actual charge will be less) $60.01 and up Approximate charge of $24.00 if ordering heavier items (for light items, actual charge will be less - Needlework System 4 orders will probably have a higher shipping charge; contact us for an estimate
Threadneedle Street   (425) 391-0528 voice line 485 Front Street N., Suite B   Issaquah WA 98027 USA
Copyright 1998-16. All prices are in U.S. dollars and are subject to change without notice.